Uber will not answer the phone. The only way you can contact them is by email. This severe lack of customer service (its cowardly to hide) has resulted in many bad reviews about Uber. It seems all that gliters is not gold.
"These people don't even check to see who's credit card people are using. I was shocked to find additional charges on my card that I hadn't made. You can't get in touch with anyone other than through e-mail and they take forever to respond. They only communicate via e-mail because they don't want someone yelling at them over the phone for their fraudulent activities. I will never ever ever use their services and I don't think any one else should either. UBER get a phone so people can communicate with you."
I thought Uber was perfect. I guess not. Are you sure you want to put every taxi company in America out of business and leave it to people who won't even answer the phone?
United Cab of Tampa will not only answer the phone but we will take your complaint as a priority. The issue will be taken care of that day and we will call you back to assure you it was resolved.
posted from Bloggeroid
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