This Blackberry computer dispatch system we use at United Cab of Tampa has some flaws. The major one is the accessories to the hardware often malfunction.
For some reason the batteries won't hold a charge for long and the car chargers will stop working only a couple days after you get one. Your only option is to take time and go to the shop and trade them in for something you know won't work for long. The weekend is more problematic. The shop is closed and the girls in the office now have to charge batteries and look for chargers. You can tell they would rather be doing something else. But they don't have much choice, with all the drivers coming in and shift workers complaining that the car their taking out has a bad Blackberry. Faced with having to shop my taxi for a loaner cab did not appeal to me. Why should I? All that just for a battery while I continued to lose fares. Baloney. I went to a convienience. Store and bought a charger for twelve bucks. It works and I am back trying to make money. For the money I pay them, I expect better service then this. As a cab driver, I am their customer and I can have certain expectations.
For some reason the batteries won't hold a charge for long and the car chargers will stop working only a couple days after you get one. Your only option is to take time and go to the shop and trade them in for something you know won't work for long. The weekend is more problematic. The shop is closed and the girls in the office now have to charge batteries and look for chargers. You can tell they would rather be doing something else. But they don't have much choice, with all the drivers coming in and shift workers complaining that the car their taking out has a bad Blackberry. Faced with having to shop my taxi for a loaner cab did not appeal to me. Why should I? All that just for a battery while I continued to lose fares. Baloney. I went to a convienience. Store and bought a charger for twelve bucks. It works and I am back trying to make money. For the money I pay them, I expect better service then this. As a cab driver, I am their customer and I can have certain expectations.
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